About Gjirafa

Gjirafa is one of the fastest-growing tech companies in Central Europe, and it is built to last. We are customer-centric, result-driven, and we have relentlessly high standards. Our ultimate mission is to build the internet economy in the CE region. Gjirafa's ecosystem of services encompasses e-commerce, video streaming, online marketing, cloud computing, and entertainment production.

At Gjirafa, we are uncompromising when it comes to quality, efficiency, reliability, and affordability. We are deeply enthusiastic about catering to the expectations of our customers and delivering engaging experiences for them.

Gjirafa is a platform where smart, persistent, and passionate people empower each other to transform great ideas into reality. Together, we lead with empathy and nurture a unique environment of shared purpose which fosters innovation and collaboration.

Please click here to learn more about Gjirafa: https://www.aboutgjirafa.com/

Role Overview

This role drives E-Commerce sales and customer engagement within the German-speaking market. You will be instrumental in expanding our reach, fostering strong client relationships, and contributing directly to revenue growth for Gjirafa's online platform.

The Sales Agent will manage the full sales cycle, from lead generation to closing, ensuring high customer satisfaction. This position requires close collaboration with the E-Commerce department to align sales strategies with overall business objectives.

Key Responsibilities

Engage German-speaking customers to understand their specific E-Commerce needs.
Identify and pursue new sales opportunities for Gjirafa's product offerings.
Present product features and benefits persuasively to potential clients.
Negotiate terms and close sales effectively to achieve monthly targets.
Process orders accurately and efficiently using internal systems.
Maintain strong, long-term relationships with existing customers.
Collaborate with the E-Commerce team on sales strategies and campaigns.
Provide regular feedback on market trends and customer requirements.
Achieve and exceed individual and team sales performance indicators.

Core Qualifications

Native or near-native fluency in German, both written and verbal.
Proven sales experience, preferably within an E-Commerce environment.
Strong communication and interpersonal skills for client interaction.
Demonstrated ability to meet and exceed sales targets consistently.
Proficiency with CRM software and sales tracking tools.
Excellent negotiation and persuasive presentation abilities.
Results-oriented mindset with a proactive approach to sales.
Ability to work independently and as part of a dynamic team.

Why Join Gjirafa

Drive direct impact on our E-Commerce customer base.
Contribute to a rapidly expanding market presence.
Collaborate closely with a dedicated E-Commerce team.
Develop your sales expertise in a dynamic environment.
Own your sales pipeline and achieve significant results.

Culture Fit

Gjirafa values proactive individuals who embrace collaboration and innovation. We seek results-driven team members committed to delivering exceptional customer experiences and continuous improvement within our E-Commerce department.

Location: Gjakove

Number of Openings: 1

Application Deadline: 2026-03-01

Please note that shortlisted candidates will complete a general skills assessment as part of the process.

Gjirafa is proud to be an equal opportunity workplace. We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications, merit, and business needs.

Open Positions

E-Commerce